Online Help

1. Pricing
All prices indicated are in Australian Dollars ($AU) inc GST. Pricing correct at the time of publishing the website and are subject to change without notice. 

2. How to order
When you see something you like, click the  button.
If you want more than one of anything, enter the number in the "Qty" boxes on the left hand side. Click "Update" to see a new total cost.
When you are satisfied with your order, proceed to the checkout by clicking .
Continue through the checkout process by completing your shipping information and payment method.

3. Payment method
We have made payment as easy and convenient as you could want it.
Our secure realtime payment gateway accepts the following cards

We also can take payment via Direct Deposit. Our bank details are:
Bank Name: Commonwealth Bank of Australia
Account Name: Malka Skin Care Products
BSB: 063-138
Account Number: 10387259

More instructions available at checkout.

4. Handling and Freight
Freight and handling is calculated by destination, weight and postcode.
An automatic calculation is given on checkout when processing your order.

WITHIN AUSTRALIA

Enter a postcode for an approximate calculation of freight costs to your required destination.
Postcode:

*Calculation based on a 1kg item with dimensions 100x100x100mm from Melbourne CBD
*Calculation should be used as a guide only and does not include any handling costs
*Please allow for three – five working days for processing and delivery.
*Please allow additional time for processing orders at Christmas.

OTHER COUNTRIES

COD not accepted. All prices are in Australian dollars. The prices within the online store do not include relevant overseas duties and other customs charges that you may incur.

International Freight Calculator

Select a country for an approximate calculation of freight to your required destination.

*Calculation based on a 1kg item with dimensions 100x100x100mm from Melbourne CBD
*Calculation should be used as a guide only and does not include any handling costs
*Please allow for 7 – 10 working days for processing and delivery.
*Please allow additional time for processing orders at Christmas.

Important Information

We cannot accept responsibility for delays in delivery due to unforeseen circumstances
eg: strikes, floods, other natural disasters etc.

We reserve the right

· to cancel any order, at which time, we will immediately notify this action by e-mail or phone,
· to withdraw items from offer without notice if out of stock or unavailable.

5. Security
We take the security of our customers' personal details very seriously.
We use proven technology and physical security measures to ensure the highest level of protection.
Any information that you send to us is encoded with Secure Sockets Layer (SSL) encryption technology. In a nutshell, this sophisticated encryption process ensures that prying eyes are unable to decode your personal data when it travels from your computer to ours, and from our computer to the bank's.
You can tell your browser is in secure mode in the checkout by looking for the padlock icon in the bottom corner of your browser window. We use sophisticated protection technology to ensure that your personal details remain safe.